Shipping policy

RETURN SHIPPING

Return shipping costs are the responsibility of the customer.

We recommend using a trackable shipping method, as we are not responsible for lost return packages.

 DAMAGED OR WRONG ITEMS

If you received a damaged or incorrect item, please email us within 48 hours of delivery at:

natbynataliraz@gmail.com

Include your order number and photos of the issue so we can resolve it quickly.

 PROCESSING TIME

Please allow 3–5 business days after we receive your return for processing.