Returns & Exchanges Policy

At Nat by Natali Raz, we want you to absolutely love your purchase. If something isn’t quite right, we’re here to help make it easy.

RETURNS

We accept returns within 14 days of delivery for store credit.

To be eligible, items must be:

Final Sale items cannot be returned. This includes:

Once your return is received and inspected, you will receive an email with your store credit.

If you need to exchange an item for a different size or color, please contact us within 7 days of delivery.

We’ll happily assist you, but exchanges are based on availability.

If the item you want is out of stock, we will issue store credit so you can choose another style you love.

Return shipping costs are the responsibility of the customer.

We recommend using a trackable shipping method, as we are not responsible for lost return packages.

If you received a damaged or incorrect item, please email us within 48 hours of delivery at:

natbynataliraz@gmail.com

Include your order number and photos of the issue so we can resolve it quickly.

Please allow 3–5 business days after we receive your return for processing.

We’re here to make this easy.

For questions about returns, sizing, or exchanges, email us at:

natbynataliraz@gmail.com